FAQ

We do not do returns on products that have been opened or used

You may return an unopened product to the store within 7 days of purchase for a refund after the product has been inspected.

Answer: Defective products must be made known of to Titan within 24 hours of delivery and can be returned for the technician to assess within 72hours of delivery. The product will be repaired if possible. Products unable to be repaired will be given a replacement. Products unable to be repaired or replaced will be given a credit note. However, the following conditions will void your warranty: Physical damage Removal of warranty sticker Modifying/opening of products Modifying of software Missing accessories such as cables and chargers

Answer: yes , anyone may purchase from Titan

Answer: No , but you will need to submit your delivery location and details upon check-out

Answer: Yes we do offer delivery. All deliveries are aimed to be delivered same day and or next day in special cases. Terms conditions and stock availability will apply

Answer: Processing of order is immediate after confirmation of order and successful checkout. In turn order will be prepared and dispatched

Answer: A credit note will be issued and can be used on your next purchase. Credits can only be offered if credit note is present. We do not offer cash refunds.

Answer: Our payments are managed by a highly secure third party Payfast